Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
Our Policy for the cancellation and refund in case of counselling subscription will be as follows
- For Cancellations please contact 638 208 8809 or write to us coacher AT neetlab DOT com
- If paid by Paytm Gateway, refunds will be issued to the original credit card provided at the time of purchase/bank account attached to the Debit Card/NetBanking/UPI and in case of paytm wallet, payments refund will be made to the same wallet.
- If paid in Cash/Direct Deposit or IMPS or NEFT or UPI to the Bank Account, refund will be given in Cash only for which the individual has to come in person.
- Refund will be initiated within 7 business days from the date of cancellation and will be completed within 7-14 business days from the date of initiation of refund. So it might take maximum of 21 days as there are procedures from Paytm and bank side. If you have not received refund even after 21 days, please contact us.